Terms of service

TERMS OF SERVICE – FURHUB

OVERVIEW

Welcome to Furhub. Throughout the site, the terms “we”, “us” and “our” refer to Furhub. By accessing or purchasing from our website, you agree to be bound by these Terms of Service, along with our Privacy Policy and Refund Policy.

If you do not agree, you should not use our website.

1. USE OF OUR STORE

You must be at least 18 years old or have permission from a parent or guardian to use this site. You agree to provide accurate, current, and complete information when placing an order.

You are responsible for maintaining the security of your account.

2. PRODUCTS & DESCRIPTIONS

We aim to ensure all product descriptions and images are accurate. However:

  • Colours and appearance may vary depending on your screen
  • Some items may vary slightly from images due to manufacturing or supplier differences

We reserve the right to modify or discontinue products at any time.

3. ORDERS

All orders are subject to acceptance. We may cancel or refuse an order at our discretion (e.g. pricing errors, suspected fraud, stock issues).

Once an order is placed, cancellations may not be possible if processing has begun.

4. PRICING & PAYMENTS

All prices are listed in AUD unless otherwise stated.

Prices may change without notice. Payment must be received before your order is processed.

5. SHIPPING & DELIVERY

We partner with third-party suppliers and carriers to fulfil orders.

  • Delivery times are estimates only
  • Delays may occur due to shipping carriers, customs, or external factors
  • Once an order is shipped, risk transfers to the customer

We are not liable for shipping delays outside our control.

6. RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy.

We comply with Australian Consumer Law (ACL). Nothing in these Terms excludes your rights under ACL.

7. INTELLECTUAL PROPERTY

All content on this website (images, text, branding) is owned by Furhub and may not be used without permission.

8. THIRD-PARTY SERVICES

Our store is hosted on Shopify and may include third-party tools or links. We are not responsible for third-party content or services.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Furhub is not liable for:

  • Indirect or consequential loss
  • Delays in shipping
  • Product misuse

This does not limit your rights under Australian Consumer Law.

10. GOVERNING LAW

These Terms are governed by the laws of Western Australia, Australia.

11. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.