Shipping policy
📦 SHIPPING POLICY – FURHUB
Order Processing
All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Shipping Timeframes
Estimated delivery times:
- Australia: 7–15 business days
- International: 10–20 business days
Please note these are estimates only and may vary depending on your location and carrier.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected items.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow a few days for tracking updates to appear.
Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
- High demand
- Carrier delays
- Customs processing
- Public holidays
Furhub is not responsible for delays once the item has been dispatched.
Multiple Shipments
As we work with multiple suppliers, your order may arrive in separate packages.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Missing Parcels
If your tracking shows delivered but you have not received your order:
- Check with neighbours or your local courier
- Contact the shipping carrier
If you still require assistance, contact us at furhubaus@gmail.com